15 Oct 2010

Twitter for Business - Twitter's Guide

Image representing Twitter as depicted in Crun...Image via CrunchBase
Twitter is fast becoming an essential tool for business. So, if you are a complete newcomer to Twitter or have wondered how to use it for boosting your business, where do you start? Well, the first port of call should be Twitter itself. They even have a 101 guide for getting the most out of Twitter for business. Check it out at http://business.twitter.com/twitter101/

There you will find example of businesses that have used Twitter to their advantage and some of these are quite creative. For example, when people working in the Empire State Building twittered that they were craving ice cream delivery, New York local chain Tasti D Lite was there to listen and meet their need.

There are plenty of tips on how to use Twitter for your business and what constitutes best practice so you don't turn your customers away or fail to get any in the first place! You can even download the guide from Twitter 1001 - download

 That way you can refer back to the guide or even share it with your colleagues or business partners.
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2 Oct 2010

Perils of Microstock Photography

Once you start your own business you soon realise that you  are going to need photographs, whether for use on your web site or in publicity, such as flyers, brochures and print advertising. Now, many businesses do not have huge advertising budgets and let's face it, hiring a photographer to shoot some pictures every time you want to use some photographs in your publicity is going to be expensive. So, what does the average company do (and not so average, as we shall see)? They turn to stock photography.
 
Now, a decade or so ago, stock photography was expensive but not as expensive as hiring a photographer (along with assistant, make-up artist etc) to do the shoot. That's why stock photography became a multi-million pound business and it still is. However, along came micro-stock. Now what exactly is micro-stock? Basically, with the advent of very clever cameras that almost guarantee a 'perfect picture' there has been a veritable explosion in the quantity and quality of images available.

This has led to non-professional photographers entering the market, previously the preserve of photographers who have spent years refining their art and using expensive camera equipment (usually costing in the thousands of pounds, particularly medium and large format - think Hasselblads). Now, with the technological improvements brought about by digital photography its much cheaper to to obtain hi-res images and this has led to thousands of people thinking they can be a stock photographer or make some money from the thousands of digital files now sitting on their computer hard drives.

Now, as a photographer who has been taking images for several decades and who has dabbled in the field of stock photography, I well remember having to cart around my portfolio to stock libraries as the internet was very slow and scanned slides were huge, too huge to send via the net.  This put off most folk from even trying to become a stock photographer, that and the fact you often had to submit a minimum of hundreds of high quality images to even be considered by the stock library.

Today though you can upload images over your high speed broadband connection without leaving the comfort of your own home quite easily. Also, the submission process is relatively anonymous, no waiting in reception for your appointment with an art editor! In addition, you can submit just one image or several, no need to have hundreds. As well as this, digital photography and the internet go together perfectly - no more hours spent scanning slides, cleaning them up in Photoshop and sharpening them etc.

Granted, micro-stock pays little per image (often mere pennies) but the average person uploading to a micro-stock site is very happy to earn anything. They are not usually a professional photographer and there livelihood doesn't depend on them earning thousands from their images. So, micro-stock sites have flourished and they market themselves on the low price of the images they  have available. Now this brings us to a very important point, namely that most micro-stock sites offer royalty free images without what are called 'rights management'.

What does this mean? Simply put, it means that anyone can download the same image and use it for whatever purpose they wish (except re-selling the actual image) and as often as they wish. So for example, several companies can pay a small fee (usually less than £1 an image) and use the same image all over the place, be it the web or in print. Does this really matter you might ask? Well, possibly not if you a low profile company and the image(s) are going to be used in a flyer that only a few hundred or few thousand customers are going to ever see. However, remember that with the web (you did after all download the image from a micro-stock web site) its quite possible to see the same image used on lots of sites, some not very reputable ones at that.

Does this actually happen you might ask? Well yes. In one example, the Hilton Hotels chain used a micro-stock image on its main site of a woman with a headset (think receptionist) on its 'About Us' page. Nothing unusual about that you might say. Until you realise that the very same image has been used elsewhere, in particular by on site selling Viagra over the internet! Now do you see the problem?

So, the moral of the story is that if you are happy to use images that anyone else can and is likely to use, be prepared for some unfortunate associations to be made between your business and other less salubrious ones!

If you would like to read more about this subject, check out this excellent article on Photographers Direct (not a micro-stock site!)
Photographers Direct - stock photography images
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