Showing posts with label Wordpress. Show all posts
Showing posts with label Wordpress. Show all posts

4 Dec 2010

Light at the end of the tunnel!

Image representing cPanel Inc as depicted in C...Image via CrunchBase


Finally, after some minor hiccups I have successfully migrated to my new (dedicated) server with UKFast.net.

As I say, it didn't all go smoothly. For one thing, I needed to sort out the DNS settings for both the sites (www.newbeltane.com and www.bestcoolerprices.co.uk) so that they point to the right server. Having done my usual thing at the domain register and in my server's cpanel, I thought all I had to do was wait for the new settings to propagate themselves around the net and we would be away. But, it wasn't to be that simple. When I rang my new hosting company's support desk I discovered that as I was now on a dedicated server and not a managed server I was on my own, at least officially. However it was the middle of the night and I was feeling tired and fraught, and as I had only just received the server form the engineer  I had some sympathy from the guy I was speaking with.

After some confusion over what I was trying to do (my tiredness didn't help) I managed to get him t understand my predicament and at that point he suggested that trying to handle it all in the cpanel was probably not the best approach and he suggested using SafeDNS. As it happens, they offer the service for free and after talking me through the steps we were away. All I needed to do now was to wait for 24-48 hours and all should be well.

Next task was to set up Wordpress on the server for both sites and again I hit a barrier. I discovered that neither Fantastico or Softaculous were installed with cpanel. This meant I would have my work cut out. I tried initially installing it need 'by hand' but it wouldn't work properly for some reason. Time to call support again. Only now the person I emailed responded that  would need to purchase a support credit (£60 plus VAT for 1 hour's work!).

However, after much discussion on the phone and explaining that as I am paying for the cpanel (£30 pcm plus VAT so it's not cheap) I had expected it come fully configured and my experience was that on or both packages were installed by default. However, despite my protests of 'daylight robbery' it seemed I would have fork out the £60. I was not a happy bunny, I can say.

After making a call to my account manager (the guy who had sold me the dedicated server package for a not inconsiderable sum) I received an answer that was not the one  was expecting but worked out a lot cheaper, i.e. free! I could install Softaculous for free myself. I visited http://www.softaculous.com/docs/Installing_Softaculous_in_cPanel and read how to do it, followed the instructions and it was easy peasey, so to speak. However, a word of warning. Wordpress doesn't come with the free version of Softaculous and you need to buy an annual license. Its only $24 a year per server but it's worth it as it means you get all 150 scripts and Wordpress is so much easier to install (and delete if need be).

Once I  had done that, installing Wordpress was easy and I was starting to cheer up. However, there were still some hurdles left to over come but more on these in my next post.
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2 Dec 2010

Oh dear... no end to the misery of hosting!

Well, I had high hopes that my move from a reseller hosting account to my own VPS with WebhostUK.net would work out and that finally I could focus on getting my hosting business up and running. Sadly, it was not to be. As said in my earlier post the staff at WebhostingUK.net have been very friendly but despite their best efforts I have had no end of problems.

Here are just some:

• Site not visible by others in different locations around the world
Wordpress 'fatal error: out of memory' errors
• Wordpress dashboard crashes
• Images failing to be loaded by the server
• 500 error messages (signifying a server issue)

I spent most of my time trying to resolve these issues, posting support tickets and trying to get the staff to understand exactly what was happening, replicate the problems and solve them. In spite of several staff trying and assuring me the problems had all been solved they just kept coming back.

As I was also trying to develop a website for a client at the time it was extremely frustrating to say the least.

In desperation I started looking around for another hosting company and in the end I have settled on UKFast. This time I avoided a VPS package and gone the whole hog and chosen a dedicated server. Hopefully this will avoid any issues with virtualisation. It's more expensive than a VPS but from a business perspective something that works is better than something that is cheaper but doesn't work. I managed to negotiate a good deal (a mix of a cheaper price and some extra features for free). They have won several awards and are used by the likes of HSBC and UKTV.

I am waiting for the engineer to setup my new server and once it is handed over I shall be able to configure my various accounts and packages. I will let you know how it goes. All need now is for confirmation that my existing account has been cancelled.
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4 Sept 2010

Your first business web site

Image representing Google as depicted in Crunc...Image via CrunchBase
Every business needs a website. Gone are the days when you could get by without one and so the question is, where do you begin? Now most new businesses don't have a big budget for a website unless the web is their business. So, how can you get a great web site on the cheap without paying thousands out to a web design agency or hiring your very own web developer?

Well, let's start with the basics first. Before you can have your own web site you need a hosting package (you can of course go with one of the many 'free' web site deals around but they're not really  ideal and you will eventually outgrow them). You will also need at least one domain name. Lets take them in turn:

Hosting packages:
  1.  Web space - you will need a package that offers a decent amount of web space (100MB is good for starters and you can always add additional space for a nominal fee). 
  2. You should also have a decent amount of bandwidth available (usually expressed as MB or GB of traffic per month) and I would say that 1GB/month is the minimum for a business web site.
  3. Database - MySQL is popular and you should make sure you have at least one in your package. You will need it for most business web sites, especially if you a Content Management System (such as Wordpress or Drupal or Joomla).
  4. Reliability - Look for a guarantee on uptime and avoid anything that is less than 99%.
  5. CGI Scripts - look for one that allows you to install scripts and comes with easy installers for the popular packages such as Wordpress, Joomla and Drupal.
  6. Stats package - most packages come with the option to download raw server stats but ideally you want one that offers a more graphical way of looking at your stats, such as AWStats. This will help you to see who is visiting your site, where they came from, who referred them, which pages they look at and how long for.
Domain names:
  1. You should register a domain name with your business name in but this should not be the domain that you use for your actual site... I'll explain why in a minute.
  2. You should also register at least one domain name that contains a keyword for your business (see below).
  3. If you are in the UK its important to register a co.uk and probably the .com version too. You may want to register the .info and .biz variants too, if only to stop others registering them and confusing potential customers.
  4. I recommend using the same company to hold all your domains so that its easier for you to manage them, rather than registering through a variety of companies.
Now, a word or two about SEO (Search Engine Optimisation). Now, I am no expert but  have picked up one or two tips along the way, usually the hard way. One of the most important aspects to SEO are keywords. Keywords are used by Google to decide where you page should rank in its search results. Let's say that you sell houses (i.e. you are an estate agency). When thinking of what keywords you would use on your site you would of course include 'house', 'flat', 'apartment' etc amongst them. You would also want to include 'buy' and 'sell', maybe 'rent' too if you do also advertise properties to rent. Now, if you are an estate agency and none of these keywords appear in your site then its unlikely that anyone will find your site! So, think about what your key business activities and objectives are and choose relevant keywords.

The whole area of SEO is huge and even keywords are a complex area and not easy to get right. Trial and error will be required. Some research tools are available for free, king amongst them is Google's Keyword Tool, but there are others (just Google 'keyword tools'). There are hundreds, possibly thousands of companies selling their services as SEO experts but they will charge you for their services. Expect to pay around £200 a month minimum! For now, I recommend reading as widely as possible (there are plenty of free articles on the web and Google has lots of free resources). Do this before you spend a penny on advice.

Finally (for this article) lets talk about choosing your actual domain. I said earlier you should choose at least one doamin that includes your company name but not to use this as your 'public; url. What do I mean and why? Well let's say your company name is Ace Estate Agents. You would try and register this as one of your domains, so www.aceestateagency.co.uk or www.aceestateagents.co.uk would be your starting point. You may want to look at www.ace-estate-agents.co.uk and www.ace-estate-agency-co.uk too. You may feel the latter ones are easier to read but without proper research its almost impossible to tell. Cheaper to register both variants than make the wrong choice in my view.
However, these may not be the best domain names for your site. Remember that you want keywords relevant to your business on your site? Well, it so happens that your domain name is an important factor in how Google ranks your site, so ideally you want a keyword in your domain, Now, estate agent and estate agency are indeed keywords for our example business so we could leave it at that. However, there are zillions of estate agencies on the web. A quick Google search shows over 81 million sites for the search 'estate agents' and 120 million for 'estate agency'.

So what about other keywords? Well, most estate agents cover a specific market, either geographically or type of property. Let's say our example company sells and rents property in London. A quick search for the keywords 'London property' produces over 93 million hits so we can see that its too general. However, lets say that the company is in the market for premium properties worth over £1 million. Searching for 'Premium London property' produces just under 12 million hots, much better. So, using those keywords would rank you higher on Google when people search for properties worth over £1 million in the London area. In this example you would therefore want to look at domain names like www.premiumlondonproperties.co.uk or www.premium-london-properties.co.uk. You would then use this domain as your public url and have all you other registered domains for this business point to that one. This means that when someone searches for estate agents in general your general domains would appear in the search results but if they click on the link on Google's pages it would direct them to your public url, in this case, say, www.premium-london-proprties.co.uk. If they are indeed looking for a premium property in the London area, great. You got them to your site even though they didn't do a specific search for premium London properties. If they are instead looking for properties outside London, it's still of some benefit to you, especially if you AdSense on your site to direct traffic to other sites that aren't your direct competitors, such as sites that specialise in property outside of London. In that way you may end up generating some income for  visitors who don't come to you for premium property in London.

Of course, your preferred domain names may already be taken, so you need to think creatively and to think carefully about your target market and your key business activities and objectives when choosing your keywords.

So, to summarise; you need to register at least one domain and to find your self a hosting package that meets your needs for the least cost. Be sure to check industry magazines and online for an idea of the best hosting companies around. .Net magazine publishes a directory of hosting companies and often does reviews too.


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